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What is this Promotional Digital Gift Card all about?

When/Where will I receive my Promotional Gift Card?

How long will it take my order to ship?

How much does shipping cost?

Where is District Lines located?

Why have I not received my order yet?

Are tracking numbers available?

My order never went through, why was I charged?

Zip Up Hoodie and Foil Product Questions

Does District Lines accept international orders?

What is your exchange / return policy?

Can I cancel my order?

What is a coupon code and where do I get one?

I received the correct order, but would like to return it. What is the process?

What payment methods are accepted on District Lines?

How will my package be shipped to me?

How long does it generally take to restock an item?

What is District Lines?

Can I contact a store, band, company or vendor through District Lines/Smartpunk?

How do I know if the item I want is in stock?

The pre-sale date on the item I ordered has passed and I have still not received my order. Why?

What if I received my order in the mail, but it's wrong?

I have emailed the District Lines Support Team and not received a response! Is anyone even reading my email(s)?

When will my card be charged?

I did not receive my order confirmation email, what should I do?

I downloaded a video for my iPod / iPhone, but I can't get it to play- why?

Do you ship partial orders?

Does District Lines accept COD packages?

Does District Lines accept pre-paid Gift Cards?

My order just will not go through, why?

Why is my credit card being declined?

What if one of my items is out of stock?

How will charges appear on my credit card statement?

What is a card code?

How does purchasing downloads work on District Lines?

Why isn't my download link working?

What if I received my order, but it's incomplete?

What if I entered the wrong address, or my package is undeliverable?

What brand of shirt or hoodie will I receive?